As for updates — pokergames every Monday & Friday New offers are added regularly. Special occasions like Eid, Puja, and the World Cup sometimes bring extra limited-time offers, so it's worth checking back often.
Also visible on your dashboard while logged in "Offers for You" section — this is where you'll find personalised offers based on your gaming history. If you're using the app, keep push notifications on so you're notified as soon as a new offer drops.
- Repeated Wrong Password: After 5 consecutive failed attempts, your account 30 minutes is locked automatically. It will unlock on its own after 30 minutes.
- Security Concern: Accounts may be temporarily locked if unusual login activity or multiple accounts are suspected.
For a faster resolution:
- Contact our live chat support — usually Within 15 minutes Gets resolved.
- support@pokergames.im— send an email to with your registered mobile number and username.
- If you have self-excluded, your account cannot be reopened before the specified period ends.
- Betting History: Each entry shows the date, stake amount, win/loss outcome, and game name for every session. You can filter by date to narrow down your search.
- Transaction History: A complete record of all deposits and withdrawals — payment method, date, and amount, all in one place.
Records are usually Last 90 days of Data is shown directly. For anything older, email support and it Within 48 hours A detailed report will be sent.
Make it a habit to check these records regularly for responsible gaming.
- bKash / Nagad / Rocket: Once the request is approved Within 1–3 hours The funds are sent to your mobile.
- Bank Transfer: 1–2 business days May take.
- Crypto: Usually 30–60 minutes Within.
Minimum Withdrawal Amount ৳500. KYC verification must be completed before your first withdrawal.
If you run into an issue, first check that the name on your account matches the name on your payment method. A mismatch can hold up your withdrawal. In that case, contact support with your withdrawal ID and Within 2 hours Gets resolved.
- Join: Simply place bets on the designated tournament games and you'll be added to the leaderboard automatically — no separate registration needed.
- Points calculation: Usually every 1 point per ৳100 wagered you'll receive. Some tournaments award bonus points for big wins.
- View rankings: A real-time leaderboard is available on the tournament page.
- Prize Distribution: After the tournament ends Within 48 hours Prizes are automatically credited to winners' accounts.
Prizes may be awarded as cash, free spins, or bonus credits — full terms are listed on the tournament page. Typically, the top 100 players win prizes.
- bKash: Minimum deposit ৳500, credited instantly.
- Nagad: Minimum ৳500. Instant credit.
- Rocket (Dutch-Bangla): Minimum ৳500.
- Bank Transfer: Minimum ৳1,000 — processed within 1–2 business days.
- Visa/Mastercard: International cards accepted.
- Crypto (USDT, BTC): Minimum equivalent ৳500.
Important: The mobile number or bank account used for payments must in your own name must match. Using someone else's number may cause withdrawal issues. All payment transactions are SSL encrypted.
Mobile number unchanged:
- Click "Forgot Password?" on the login page.
- Enter your registered mobile number — you'll receive an OTP.
- Verify with the OTP and set a new password. The entire process takes Within 2 minutes processed.
Mobile Number Changed:
- support@pokergames.imSend an email to.
- Subject: "Account Recovery — [username]"
- Submit a photo of your national ID along with your old number.
- The support team verifies your identity and Within 24 hours will be returned to your account.